Privacy Policy
Last Updated: January 27, 2026
Our Commitment to Your Privacy
SFM Springfield Masonry respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or use our services. By using our website or services, you agree to the collection and use of information as described in this policy.
Information We Collect
We collect information that you provide directly to us when you request estimates, schedule services, or contact us. This may include:
- Your name, address, email address, and phone number
- Property information and project details
- Payment information when you hire our services
- Communications you send to us, including emails and phone calls
- Photos of your property that you share with us for estimates
We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and pages you visit. We use cookies and similar technologies to improve your browsing experience and analyze website traffic.
How We Use Your Information
We use the information we collect for legitimate business purposes, including:
- Providing estimates and performing masonry services
- Communicating with you about your project
- Processing payments and maintaining financial records
- Sending you service updates, appointment reminders, and follow-up communications
- Improving our website and services based on usage patterns
- Marketing our services with your consent
- Complying with legal obligations and protecting our rights
We do not sell your personal information to third parties. We only share your information as described in this policy or with your explicit consent.
Information Sharing and Disclosure
We may share your information in the following circumstances:
- With service providers who help us operate our business, such as payment processors, scheduling tools, and website hosting services
- With subcontractors or suppliers when necessary to complete your project
- With insurance companies if required for claims or coverage verification
- With local authorities when obtaining permits for your project
- If required by law, court order, or government regulation
- To protect our rights, property, or safety, or that of our customers or others
- In connection with a business sale, merger, or acquisition
All third parties with whom we share your information are required to protect it and use it only for the specified purposes.
Cookies and Tracking Technologies
Our website uses cookies, which are small text files stored on your device. Cookies help us remember your preferences, understand how you use our website, and improve your experience. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website. We use both session cookies that expire when you close your browser and persistent cookies that remain on your device until deleted or expired.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption of sensitive data, and restricted access to personal information. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to protect your own information by using strong passwords and keeping your account information confidential.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Project records, including contracts and payment information, are typically retained for several years to comply with legal and tax requirements. After the retention period expires, we securely delete or anonymize your information.
Your Privacy Rights
You have certain rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you
- Correction: You can request that we correct inaccurate or incomplete information
- Deletion: You can request that we delete your personal information, subject to legal obligations
- Opt-out: You can opt out of marketing communications at any time
- Objection: You can object to certain processing of your information
To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Marketing Communications
With your permission, we may send you promotional emails about our services, special offers, and helpful tips. You can opt out of marketing emails at any time by clicking the unsubscribe link in any promotional email or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you important service-related messages about your projects.
Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or supplier websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit. This Privacy Policy applies only to information collected through our own website and services.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website and update the effective date. Significant changes will be communicated through our website or by email. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
SFM Springfield Masonry
305 W Mill St #302
Springfield, MO 65806
Phone: (417) 895-7147
Email: contact@springfieldmasonrycompany.com
We take privacy concerns seriously and will respond to your inquiry as quickly as possible.